Refund policy

Each item available on our website undergoes meticulous design and craftsmanship over several days. After passing through a thorough quality control procedure, the products are shipped to our valued customers. It’s important to note that certain knots, variations in thread thickness, or differences in dye colour result from the hand processes involved in creating these items. Rather than defects, we consider these unique features.

Cancellations and Returns

Due to the unique nature of our handcrafted items, all sales are final. We take great care in creating each piece, ensuring its quality and uniqueness. As such, we do not accept returns or exchanges. Please review all product descriptions and images carefully before making your purchase. However, if your order has not yet been shipped, you have the option to exchange it for another item of equal value. Simply reach out to us at store@craftresourcecenter.com to initiate the exchange process

Exceptions to Exchange

Please be aware that certain types of items like custom products, such as special orders or personalized items, cannot be exchanged. If you have any questions or concerns about a specific item, feel free to email us at store@craftresourcecenter.com